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Please note that Earthnet supports only basic email setup and connectivity. We can help you configure supported email programs to receive and send mail with the POP protocol, but issues such as setting up multiple accounts, managing email folders, IMAP protocol, third-party software, message rules, advanced option configuration, etc. are outside the scope of what we support.

The following pages are here to provide you with online self-help with your email.

Setting up your account

If you only need to check your email settings, please follow the links in the category below (Updating your outgoing mail server)

Click on the email program you wish to configure:

Outlook Express
Outlook 2000
Outlook 2003
Mozilla Thunderbird
Netscape Mail 7.0 (Not supported, not recommended)
Eudora 6 (Not supported, not recommended)

Entourage for Mac (Not supported, not recommended)
Apple Mail for Mac OS X

Updating your outgoing mail server (SMTP)

If you're experiencing difficulties sending mail, try to update your outgoing mail server to smtp.earthnet.net as described in this section.

Click on the email program you're using:

Outlook Express
Outlook 2000
Outlook 2003
Mozilla Thunderbird
Netscape Mail 7.0 (Not supported, not recommended)
Eudora 6 (Not supported, not recommended)

Entourage for Mac (Not supported, not recommended)
Apple Mail for Mac OS X

General Email Support

Why am I getting so much spam? How can I avoid it?

How do I manage the Earthnet Spam Blocker?

Some of my contacts are getting bounced when they try to email me, why? (tech version here)

Quick Email settings reference sheet


Email Troubleshooting & Common Problems


How to allow attachements to be opened


How to use Webmail

How to use your Webmail Address Book

How to change your password


General Email FAQ's


Spam and viruses FAQ's


What is the difference between POP3 and IMAP?


How can I leave a copy of the messages on the server?


My email program is configured to leave copies of the messages on the server, how can I change that?


How can I set up a vacation notice?


Eudora tells me the SSL certificate is rejected, help!


What are the email quotas about?


How can I reduce the size of my inbox?

Advanced webmail tips

 

 
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