Cisco 675 and Cisco 678 Password Recovery Procedure

This document will show you how to remove the password from your Cisco modem's configuration.
**NOTE** You will lose your current configuration! So make sure you have a copy of your configuration template. Call Earthnet if you need this.

To recover the password you do the following steps:

1. Access the device through the serial Console

(Speed: 38400, Data Bits: 8, Parity: N, Stop Bits: 1)

2. Reboot the Cisco 67x (cycle the power by unplugging/replugging the router)

3. Issue the break command, (CTRL-C) repeatedly as soon as you reboot the Cisco (i.e. before it says "Hello!")

4. The Cisco 67x should display a prompt =>

5. Issue the command: es 6

(Erase Page? 6)

6. Issue the command: m0

(Turns off monitor mode. Ignore any response from this command. The second character in m0 is the number ZERO, not the letter 'o')

7. Issue the command: rb 8.

The modem should reboot, with exec and enable passwords removed.

Related links:

DSL modem configuration
What is my username and password?
How do I reset my password on a Cisco modem?

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