All requests for account cancellations must be submitted in written form, signed and then mailed, faxed, or hand delivered to our billing department. Set up fees and first month charges are non-refundable.

The customer may also e-mail the request, but in case of a billing dispute should be able to document that e-mail. The account will be terminated according to the date the request is received. We are unable to authorize any other form of cancellation, including verbal requests. The customer is responsible for all charges that may result from incorrect cancellation procedures.

Mail or hand deliver cancellation requests to:
Earthnet, Inc.
4735 Walnut St., Suite F
Boulder, CO 80301

Fax cancellation requests to:
303-546-0625

Email cancellation requests to:
billing@earthnet.net

Please direct any questions or concerns regarding this policy to Earthnet's Billing Department,
303.546.6362 or billing@earthnet.net