Earthnet has published this Acceptable Use Policy as part of our overall effort to provide high quality, reliable service to our customers; protect the privacy and security of our customers, systems, and networks; encourage responsible use of Earthnet’s and other Providers’ resources; and comply with applicable laws. This Policy describes the types of uses of Earthnet Services which are contrary to our objectives and which are, therefore, prohibited. To achieve our objectives, Earthnet may in its sole discretion determine whether a use of Earthnet Services is a violation of this Policy. While it is not Earthnet’s intent to monitor, control, or censor communications on or over Earthnet Services, when we become aware of a violation of this Policy, we may take such action as we deem appropriate to address the violation, as referenced below.
This Policy applies to all customers of Earthnet’s Services, and to all other users of the Earthnet Network. This Policy supplements, but does not supersede, the contracts that customers have with Earthnet; if such a contract restricts a use of Earthnet Services that are not addressed in this Policy, the contract will govern with respect to such use.
Uses of Earthnet Services described below are prohibited under this Policy. These descriptions are guidelines and are not intended to be exhaustive.
Earthnet Services may not be used in connection with criminal or civil violations of state, federal, or international laws, regulations, or other government requirements. Such violations include but are not limited to: theft or infringement of copyrights, trademarks, trade secrets, or other types of intellectual property; fraud; forgery; theft or misappropriation of funds, credit cards, or personal information; and threats of physical harm or harassment.
Earthnet Services may not be used in a manner which violates the acceptable use policies of Earthnet’s upstream providers, which include but are not limited to: Internap, Century Link, AT&T, and the Colorado Internet Cooperative.
Earthnet Services may not be used in connection with attempts – whether successful or not – to violate the security of a network, service, or other system. Examples of prohibited activities include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; and distributing viruses or other harmful software.
Earthnet customers are responsible for maintaining the basic security of their systems to prevent their use by others in a manner that violates this Policy. Examples include improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software. Customers are responsible for taking corrective actions on vulnerable or exploited systems to prevent continued abuse.
Earthnet Services may not be used to transmit materials of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.
Use of services for purposes other than those designated by Earthnet is prohibited. This includes using residential internet access for serving content or sending commercial email.
Earthnet Services may not be used for the distribution of offensive materials, including obscene, pornographic, indecent, and hateful materials.
Spam is an unacceptable use of Earthnet Services. Spam includes any of the following activities:
A violation of this Policy by someone having only indirect access to Earthnet Services through a customer or other user will be considered a violation by the customer or other user, whether or not with the knowledge or consent of the customer or other user. As an example, Application Providers are responsible for the actions of customers to whom they provide services operating on or over Earthnet Services. Earthnet will address and attempt to resolve complaints about the actions of customers of Providers with the Provider.
In addition, this policy applies to any email or content transmitted by you or on your behalf which uses an Earthnet account as a mailbox for responses or promotes content hosted or transmitted using Earthnet facilities, or which indicates in any way that Earthnet was involved in the transmission of such email or content.
The resale of Earthnet products and services is not permitted, unless expressly permitted in a written agreement with Earthnet.
Violations of this Policy may result in a demand for immediate removal of offending material, immediate temporary or permanent filtering, blocked access, suspension or termination of service, or other action appropriate to the violation, as determined by Earthnet in its sole discretion. When feasible, it is Earthnet’s preference to give notice so that violations may be addressed voluntarily; however, Earthnet reserves the right to act without notice when necessary, as determined by Earthnet in its sole discretion. Earthnet may involve, and will cooperate with, law enforcement if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law. Refunds or credits are not issued in connection with actions taken for violations of this Policy.
Any complaints regarding violations of this Policy by an Earthnet customer should be directed to email@example.com. Where possible, include details that would assist Earthnet in investigating and resolving the complaint (i.e. expanded headers and a copy of the offending transmission).
Please contact the Earthnet abuse desk by sending email to firstname.lastname@example.org.
Earthnet may modify this Policy at any time, effective when posted to Earthnet’s public web site. Notice may also be provided via electronic mail or regular mail.
Last Updated On: October 2, 2013